Being a small business owner-well, just dealing with other humans in general, I encounter a fair amount of nonsense. Some potential customers will give us the runaround for weeks then fall off the earth. (We should start charging for consultations, uh?) A stranger rear-ends you and tells you why they couldn’t avoid hitting you, how you came out of nowhere or it happened so fast, but will not, cannot and does not just apologize. I could go on and on about the apologies I think I should’ve received, but I stopped expecting them long ago; no expectation means I don’t get (as) angry or harbor those negative thoughts, knowing that the other party has no idea how upset I am over here in my head expecting an “I’m sorry” that may never happen! It really is silly and unhealthy. BUT, admitting fault is damn sexy, courageous and necessary- a great sign of maturity.
I feel we’re being hardest on ourselves when we cannot voice a genuine apology. What is the big deal with admitting fault? Why is it so hard to apologize, especially if you know you’re wrong or someone tells you why he feels you’ve wronged him?
We all have lapses in judgement. We’re not perfect. Just say it.