How to Apologize Truly Recognize and Acknowledge what you did from the perspective of the offended. Take Responsibility for what you did to the offended with no BUTS and let go of your need to be right or any kind of hostile or defensive attitude. Find and connect with your inner kindness and compassion and […]Read more "week thirty-six"
My mom used to tell me “sorry is a sorry word”, meaning don’t tell me, show me you’re sorry and don’t so that shit again!. That stuck with me. One thing I despise is the hackneyed term “sorry”. It’s used when another patron and I reach for the same item at the store. I’ve heard […]Read more "week sixteen"
Being a small business owner-well, just dealing with other humans in general, I encounter a fair amount of nonsense. Some potential customers will give us the runaround for weeks then fall off the earth. (We should start charging for consultations, uh?) A stranger rear-ends you and tells you why they couldn’t avoid hitting you, how […]Read more "week 29|2017"